Hotel Information

1F Lobby

  • Front Desk
  • Amenity Bar with toothbrushes and additional toiletries
  • Vending machine

12F Livin’ Room

  • Open from 6:00 a.m. to 12:00 midnight
  • Complimentary Costa Coffee for overnight guests
  • Microwave oven

12F Laundry

  • Open 24 hours
  • Hot and cold drinking water available from Cleansui water server

Non-smoking hotel

  • smoking is prohibited throughout the hotel

Complimentary Wi-Fi

  • available in guest rooms and 12th-floor Livin’ Room


  • Elevators: card keys are required to access guest floors
  • Automatic doors: card keys are needed to access automatic doors between 10:00 p.m. and 6:00 a.m.

Arrival and Departure

  • Check-in: 3:00 p.m. or later
  • Check-out: 11: a.m.


  • We clean your room and change your sheets once a week.
  • Please call the Front Desk to have your waste basket emptied.
  • Fresh towels are available at the Amenity Bar.

Green Initiatives: Making a Global Impact Starts Locally

Sustainability starts at home. We’re proud of our local community but we realize that we are connected with the communities that surround us in Tokyo, Japan, and the entire world. With that in mind, through the following initiatives, we strive to be environmentally friendly without compromising hospitality.

  • Instead of relying on single-use plastic water bottles, we have installed a Cleansui water server on the 12th floor. Our guests can enjoy hot and cold drinking water 24 hours a day. We encourage our guests to bring reusable water bottles, and we have partnered with mymizu, Japan’s first water-refill app, as an official refill spot. Tokyo’s tap water is well known for exceeding national standards. Not only is it safe to drink, but it’s also softened to produce a refreshingly mild taste. With your reusable water bottle and the mymizu app in hand, you’ll never be without pure, tasty water, wherever your adventures in Tokyo take you.
  • In a further effort to reduce single-use plastic waste, we use refillable bottles with pump-style dispensers for body and hair care amenities.
  • To save water, we encourage guests to reuse room towels. However, if the need arises, we do offer fresh towels, along with toothbrushes and razors, in the hotel lobby. We change your bedsheets weekly, just as you would in your own home.

We thank you for supporting our green initiatives, and we encourage you to contact us if you have any questions, requests, or concerns.

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